MAHOGANY organises telephone reception and customer relationship management services at its clients’ premises. These services include administrative and commercial reception, customer hotline, order taking, reservations, 24-hour overflow reception, advice and customer information…
MAHOGANY’s receptionists are trained according to the client’s needs: call reception, computer and telephone tools, products and environments involved in the client’s business. Each service offered is monitored by a field supervisor and is subject to reporting (statistical analysis and individual efficiency control). The quality of MAHOGANY’s services is contractual.
