We bring you satisfaction that exceeds your expectations. Our rigor in terms of quality is based on the AFNOR NF X50-575 standard. Our quality system meets the requirements of this standard.

We are committed to the quality of our know-how, each host / hostess being attentive, ready to meet the needs of customers and is selected according to the required profile: bilingual French / English, computer skills, sense of service…

We provide them with numerous training modules, developed by MAHOGANY to enable them to best accomplish their missions. In addition to this training, they can count on the procedures booklet which contains the essential information for the smooth running of each service: access control, issue of badges, confidentiality.

MAHOGANY customers are involved in the choice of uniforms for hosts and/or hostesses.

Each year, a Quality Opinion is sent to its customers so that they themselves establish the balance sheet of the services provided. We control the arrival of each host / hostess on site and thus can compensate, in real time, for the unplanned absences of the reception staff. We also organise an annual audit by carrying out mystery calls.